Please allow up to the next business day for a response. B & V Carpet wants to ensure that you not only receive a response in a timely manner but that each client is able to get the personal attention that they deserve. Contact by email is acceptable however please note that telephone calls are preferred. Contact by phone is more personal because more specific questions and needs can be discussed to be sure that you receive correct responses and the best price possible. Also, Vinnie has his phone more readily available than email and therefore you are going to have a better chance at contacting him immediately instead of waiting for an email response. This information is provided to help you have the best experience possible with your purchase and installation.